Frequently Asked Questions
FAQ
How does Nebu Tracker™ work?
How does Nebu Tracker™ work?
Nebu Tracker™ plugs into your vehicle’s power port and connects directly to the Apple Find My™ network. Your car’s location updates automatically in real-time — no batteries, no subscriptions, no setup.
2. Does Nebu Tracker™ require charging or batteries?
2. Does Nebu Tracker™ require charging or batteries?
No. Nebu Tracker™ is powered directly by your vehicle, so it never dies and never needs charging or replacement batteries.
3. Is Nebu Tracker™ compatible with Android?
3. Is Nebu Tracker™ compatible with Android?
Nebu Tracker™ is only compatible with Apple Find My™ and requires an iPhone or Apple device. Android is not supported.
Android version coming soon...
4. Will Nebu Tracker™ drain my car battery?
4. Will Nebu Tracker™ drain my car battery?
No. Nebu Tracker™ uses extremely low power and is designed to be energy-efficient. It will not drain your car battery — even after long periods of parking.
5. Is Nebu Tracker™ hidden/discreet?
5. Is Nebu Tracker™ hidden/discreet?
Yes. Nebu Tracker™ looks like a normal car charger. It blends in perfectly and doesn’t look like a tracking device at all.
6. Do I need to pay a monthly subscription?
6. Do I need to pay a monthly subscription?
No. Nebu Tracker™ is a one-time purchase, with lifetime tracking through the Apple Find My™ network.
7. How fast does Nebu Tracker™ update the location?
7. How fast does Nebu Tracker™ update the location?
Location updates automatically and reliably through Find My™ — similar to AirTags.
8. What vehicles is Nebu Tracker™ compatible with?
8. What vehicles is Nebu Tracker™ compatible with?
Any car, truck, SUV, or vehicle with a standard 12V/24V power port.
9. Do I need WiFi or Bluetooth in my car?
9. Do I need WiFi or Bluetooth in my car?
No. Nebu Tracker™ connects through the Apple Find My™ network and works anywhere.
10. Can I track my car from another state or city?
10. Can I track my car from another state or city?
Yes. As long as your car is within the Apple Find My™ network, you can track it from anywhere in the world.
11. Will Nebu Tracker™ work if the car is turned off?
11. Will Nebu Tracker™ work if the car is turned off?
Yes — as long as your vehicle’s power port stays active when the car is off (most do).
If your port turns off with the ignition, you’ll still see the last known location instantly.
12. How do I set it up?
12. How do I set it up?
Plug Nebu Tracker™ into your car, open Apple Find My™, tap "Add Device," and you’re done. Setup takes 15–20 seconds.
13. Can thieves detect or disable Nebu Tracker™?
13. Can thieves detect or disable Nebu Tracker™?
It looks like a regular charger, not a tracker — extremely hard to detect. Even if unplugged, your phone shows the last known location.
14. What is the warranty?
14. What is the warranty?
Every Nebu Tracker™ comes with a 1-year warranty plus a 30-day money-back guarantee.
15. What if I have more than one car?
15. What if I have more than one car?
You can add multiple Nebu Tracker™ devices to your Apple Find My™ app and label each vehicle.
16. Can I share the tracking access with family?
16. Can I share the tracking access with family?
Yes. Apple Find My™ allows you to share the device location with trusted family members or friends.
17. How do I contact support?
17. How do I contact support?
You can reach us anytime at:
📧 hello@nebutracker.com